Mon - Sat 9.00 - 18.00

Terms and Conditions

1. Introduction

Welcome to SAEED BROS Heavy Equipment & Machinery Spare Parts Trading CO LLC. These terms and conditions govern your use of our services and the purchase of products from our company. Please read these terms carefully before using our services or making a purchase. By accessing our website or engaging with our services, you agree to comply with and be bound by these terms.

2. Definitions

  • "SAEED BROS Heavy Equipment & Machinery Spare Parts Trading CO LLC" refers to our company.
  • "Customer" refers to individuals or entities making purchases or using our services.
  • "Products" refer to used and new engines, equipment, power generators, and spare parts offered by our company.

3. Warranty

  • Warranty coverage is applicable only to used engines, equipment, power generators, and spare parts purchased through SAEED BROS Heavy Equipment & Machinery Spare Parts Trading CO LLC.
  • Used Products: We provide a limited warranty on used products, details of which can be found on our website or in the product documentation.
  • New Products: For new engines, equipment, power generators, and spare parts, warranty or service will be provided as offered by the manufacturer company. Please refer to the manufacturer's warranty for specific details.

4. Payment Terms

  • In cash purchases or when purchasing new engines, equipment, power generators, and spare parts, a minimum of 75% of the total payment is required as an advance booking payment.
  • The remaining balance shall be due upon delivery or as otherwise specified in the invoice.
  • We accept payments through various methods, including credit cards, bank transfers, and other approved payment methods. Payment details will be provided during the checkout process.

5. Order Confirmation

  • When you place an order with us, you will receive an order confirmation via email. This confirmation serves as acknowledgment of your order and includes details of the products, pricing, and payment information.
  • Please review the order confirmation carefully and contact us immediately if you identify any discrepancies or issues.

6. Shipping and Delivery

  • We will make reasonable efforts to deliver products within the estimated delivery timeframe. However, delivery times may vary depending on product availability, location, and other factors.
  • Customers are responsible for providing accurate shipping information. Any additional costs incurred due to incorrect shipping information will be the customer's responsibility.
  • Risk of loss or damage to products passes to the customer upon delivery.
  • Any delays in delivery will be communicated to the customer as soon as possible.

7. Returns and Refunds

  • Our return and refund policy is outlined on our website. Please refer to our Returns and Refunds Policy for detailed information on the process and conditions for returning products and requesting refunds.

8. Acceptance of Terms

  • By making a purchase through SAEED BROS Heavy Equipment & Machinery Spare Parts Trading CO LLC, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

9. Changes to Terms

  • SAEED BROS Heavy Equipment & Machinery Spare Parts Trading CO LLC reserves the right to modify or revise these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website or notification to the customer.
  • Continued use of our services or making purchases after any changes constitute your acceptance of the revised terms.

10. Customer Responsibilities

  • Customers are responsible for ensuring the accuracy of all information provided during the purchase process, including contact details and shipping information.
  • Customers must adhere to all applicable laws and regulations related to the purchase and use of engines, equipment, power generators, and spare parts.

11. Privacy Policy

  • Your privacy is important to us. We collect and use personal information in accordance with our Privacy Policy, which can be found on our website. Please review our Privacy Policy to understand how we collect, use, and protect your information.

12. Limitation of Liability

  • SAEED BROS Heavy Equipment & Machinery Spare Parts Trading CO LLC shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of the use or purchase of any product.
  • Our liability is limited to the purchase price of the product.

13. Force Majeure

  • We shall not be responsible for any delay or failure in performance due to events beyond our control, including but not limited to acts of nature, government restrictions, strikes, or other unforeseeable circumstances.

14. Governing Law

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

15. Contact Information

  • For any questions or concerns regarding these Terms and Conditions, please contact us at info@saeedbros.com

16. Entire Agreement

  • These Terms and Conditions constitute the entire agreement between the customer and SAEED BROS Heavy Equipment & Machinery Spare Parts Trading CO LLC and supersede any prior agreements or understandings, whether written or oral.

17. Severability

  • If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Waiver

  • Our failure to enforce any provision of these Terms and Conditions does not constitute a waiver of that provision or any other provision.

19. Survival

  • Sections of these Terms and Conditions that, by their nature, should survive termination or expiration will continue to apply, including but not limited to sections related to warranty, payment terms, and limitation of liability.

20. Interpretation

  • Headings are for reference purposes only and do not affect the interpretation of these Terms and Conditions.